Customers must read the Terms & Conditions of hire and sign the Terms of hire waiver prior to the commencement of their booking.
Customers must complete a workshop induction prior to commencement of their booking
Customers represent that they have in effect their own health insurance coverage.
Customers acknowledge their consent and full understanding that DIY Autoworks will not be responsible and/or liable to its customers for injuries sustained, while using the shops facilities, tools and equipment to carry out automotive repair and maintenance work at the shop.
DIY Autoworks do not provide instruction to Customers on any repairs, nor perform any work on a customer’s vehicle. Thus, DIY Autoworks is not responsible for any work conducted by customers on their vehicles.
Vehicles must be removed by the customer at the end of the booking regardless of whether the repair/work on the vehicle is complete or not. If your vehicle cannot be removed at the conclusion of your booking, a booking extension may be negotiated with DIY Autoworks staff conditional on availability and at the standard hire rate. If required, conditional on availability,you can leave your vehicle at our unit overnight. You will be charged the standard hire rate from 10:00am the following day for your bay until the vehicle is removed.
Customers vehicles must not be stored in the car park or driveways of DIY Autoworks premises. Any vehicles that are not removed from the DIY Autoworks premises at the conclusion of a booking risk being towed at the customer's expense.
For multiple consecutive day bookings, customers may leave their vehicle in the service bay overnight free of charge.
Credit Card Details are required at the time of booking to secure the booking. Cancellations within 48 hours of your booking will result in a cancellation charge equal to 50% of the booking cost. Cancellations with more than 48 hours' notice will not incur any charge
All customers must be over the age of 18, your driver’s licence must be presented upon your arrival at the workshop.
Open toed shoes will NOT be allowed to be worn in the workshop at any time. DIY Autoworks reserve the right to refuse entry if not appropriately attired. In the event that DIY Autoworks refuse entry due to inappropriate footwear, the full booking fee will still apply. Customers will have an opportunity to return with correct footwear if their booking allows it.Personal protective equipment (PPE) should be always worn in the service area when performing any work and using equipment.
Spills of any kind must be reported to DIY Autoworks staff IMMEDIATELY.
Smoking is PROHIBITED within the workshop at all times. No drugs or alcohol within the workshop at any time (including being under the influence of drugs or alcohol). DIY Autoworks reserve the right to refuse entry if a customer appears to be under the influence of drugs or alcohol.
No pets allowed in the workshop at any time.
Food and beverages are allowed within the workshop if they are in covered and non-breakable containers. Customers must clean up any waste/residue from their food or beverage.
All fluids and garbage shall be disposed strictly to designated bins.
Customers are allowed to move vehicles into, out or within the workshop ONLY under the instruction of DIY Autoworks staff.
ONLY DIY Autoworks staff are allowed to place vehicles onto automotive lift and remove them. Customers are NOT permitted to reposition the automotive lift arms once the vehicle has been placed onto the lift.
Customers must notify DIY Autoworks staff about any personal tools they bring into the workshop. DIY Autoworks will not be held liable for any loss or damage to or by personal tools brought onto their premises.
Customers will take full responsibility for all tools and equipment provided in the workshop. All tools and equipment must be cleaned and return in the same condition as they were provided.
For your beloved car and your safety, please use the right tool for the right job. DO NOT ABUSE OR MISUSE tools and equipment.
Any DIY Autoworks tools or equipment will be repaired/replaced at the customer’s expense if they are lost, broken, stolen, or damaged.
If you are not sure of anything, PLEASE ASK BEFORE YOU START!
Please stay calm while you do your work. DIY Autoworks staff reserve the right to refuse service or terminate your bay rental if customers behaviours causing risk, danger or offence to themselves or others.
Customer must notify the onsite workshop supervisor as soon as possible if they need extra time to complete their vehicle repairs. Bookings may be extended subject to availability.
Customers are responsible for complying with all Rules and Safety Policies included in this Agreement or otherwise posted by DIY Autoworks.
Customers are also responsible to ensure that all persons accompanying them onto the premises, and into DIY Autoworks complies with all Rules and Procedures.
DIY Autoworks reserves the right to modify or amend these Rules and Safety Policy at any time.
Any person not complying with the Rules and Procedures may be asked to leave the premises and payment for all remaining reserved time shall be forfeited by customer.
Better yet, see us in person!
We love our customers, so feel free to visit during normal business hours.
DIY Autoworks Pty Ltd
2/12 Watsford Road, Campbelltown New South Wales 2560, Australia